Privacy Policy

 

Last Updated: September 28, 2026

 

Solana Beach Plan Owners Association, operating Sand Pebbles Resort (“Sand Pebbles Resort,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit sandpebblesresort.com, submit information through the website, communicate with us, make payments, or otherwise interact with Sand Pebbles Resort or the Association.

 

1. Information We Collect

We may collect personal information that you voluntarily provide to us through website forms, email, telephone communications, or other interactions with Sand Pebbles Resort.

Depending on how you interact with us, this information may include:

  • Name

  • Mailing address

  • Email address

  • Telephone number

  • Owner or membership information

  • Unit or ownership information

  • Reservation or stay information

  • Information submitted through website forms

  • Communications you send to us

  • Other information you voluntarily provide

We use this information only as reasonably necessary to administer Association and Resort operations, respond to requests, manage reservations, communicate with owners and guests, maintain records, and provide requested services.

 

2. Online Payments

Sand Pebbles Resort uses Authorize.net to process online payments.

When you choose to make an online payment, you are directed away from sandpebblesresort.com to an Authorize.net-hosted payment page. Payment card information is entered directly into the Authorize.net system and is processed by Authorize.net and the applicable financial institutions and payment networks.

Sand Pebbles Resort does not collect or store your full credit or debit card number or card security code through sandpebblesresort.com.

Sand Pebbles Resort may receive information concerning a completed or attempted transaction, such as:

  • Name

  • Payment amount

  • Transaction date

  • Payment status

  • Transaction or authorization number

  • Limited payment method information provided by the payment processor

We may retain transaction information as reasonably necessary for Association accounting, payment records, refunds, dispute resolution, fraud prevention, and legal or regulatory requirements.

Payment information submitted directly to Authorize.net is governed by Authorize.net’s applicable privacy, security, and payment policies.

 

3. Website Forms

Sand Pebbles Resort provides forms through which owners, guests, and other visitors may submit requests or information.

Information submitted through these forms may include contact information, reservation information, owner information, comments, requests, or other information relevant to the purpose of the form.

Information submitted through a website form is used to respond to the request, administer Resort or Association operations, maintain appropriate records, and provide requested services.

Please do not submit sensitive financial information, credit card numbers, Social Security numbers, or other highly sensitive information through general website forms.

 

4. Information Collected Automatically

Like most websites, our web server and website systems may automatically collect limited technical information when you visit the site.

This information may include:

  • Internet Protocol (IP) address

  • Browser type

  • Device type

  • Operating system

  • Pages requested or viewed

  • Date and time of access

  • Referring website or URL

  • Technical, diagnostic, security, or error information

We may use this information to operate and maintain the website, diagnose technical problems, maintain security, prevent abuse, and understand general website usage.

Sand Pebbles Resort does not currently use Google Analytics, Google Tag Manager, Meta Pixel, or similar advertising or behavioral tracking systems on this website.

 

5. Cookies

Sand Pebbles Resort may use cookies or similar technologies that are necessary for basic website functionality, security, forms, sessions, or preferences.

We do not currently use cookies for targeted advertising or cross-site behavioral advertising.

You may control cookies through your browser settings. Disabling essential cookies may affect the operation of certain website features.

 

6. Google reCAPTCHA

Sand Pebbles Resort may use Google reCAPTCHA or a similar security service on website forms to help prevent spam, fraud, and automated abuse.

When reCAPTCHA is used, information about your device and interaction with the website may be transmitted to Google for security and verification purposes. Google’s collection and use of information is governed by Google’s applicable privacy policy and terms of service.

reCAPTCHA is used for website security purposes and not by Sand Pebbles Resort for advertising.

 

7. How We Use Personal Information

We may use personal information to:

  • Administer Resort and Association operations

  • Maintain owner and member records

  • Respond to inquiries and requests

  • Process reservation requests

  • Communicate with owners, guests, and website visitors

  • Send Association notices and Resort updates

  • Maintain accounting and transaction records

  • Provide customer service

  • Maintain and secure our website

  • Prevent fraud, spam, abuse, or unauthorized activity

  • Comply with legal, regulatory, accounting, and reporting obligations

  • Establish, exercise, or defend legal rights

  • Protect the rights, property, and safety of the Association, Resort, owners, guests, employees, and others

We may also use information for another purpose when that purpose is disclosed to you at the time the information is collected or when you provide consent.

 

8. Association Emails and Communications

Sand Pebbles Resort and the Solana Beach Plan Owners Association may periodically send owners and members emails concerning Association business, Resort operations, ownership matters, reservations, maintenance, notices, events, and other Resort or Association updates.

We do not sell or publish owner or member email addresses for third-party marketing purposes.

You may request that we stop sending non-essential promotional communications by contacting us at VLM@vlmci.com.

Certain Association, ownership, administrative, reservation, transaction, or legally required communications may still be sent when necessary.

 

9. How We Disclose Personal Information

We may disclose personal information to service providers when reasonably necessary for them to provide services on our behalf.

These providers may include companies providing:

  • Website hosting and maintenance

  • Payment processing

  • Information technology services

  • Email services

  • Association management services

  • Accounting or financial services

  • Security or fraud-prevention services

  • Professional, legal, or administrative services

These providers receive information only as reasonably necessary to perform the applicable service or as otherwise permitted by law.

We may also disclose information:

  • When required by applicable law, regulation, subpoena, court order, or legal process

  • In response to a lawful government or regulatory request

  • When reasonably necessary to prevent or investigate fraud, abuse, security incidents, or unlawful activity

  • To protect the rights, property, or safety of Sand Pebbles Resort, the Association, owners, guests, employees, or others

  • To establish, exercise, or defend legal claims

  • With your direction or consent

We may use or disclose aggregated or de-identified information that does not reasonably identify an individual.

 

10. Sale or Sharing of Personal Information

Sand Pebbles Resort does not sell personal information.

Sand Pebbles Resort does not currently share personal information for cross-context behavioral advertising or use third-party advertising technologies such as Meta Pixel or Google Ads remarketing on this website.

If our practices change, we will update this Privacy Policy and provide any notices or privacy choices required by applicable law.

 

11. Third-Party Websites and Services

Our website may contain links to websites, payment systems, services, or content operated by third parties.

When you leave sandpebblesresort.com and interact with a third-party service, including Authorize.net, that third party’s privacy policy and terms govern its collection and use of information.

Sand Pebbles Resort is not responsible for the privacy practices of independently operated third-party websites or services.

We encourage you to review the applicable privacy policies before submitting personal information to a third party.

 

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or to satisfy Association, operational, accounting, legal, tax, regulatory, contractual, or recordkeeping requirements.

Certain ownership, Association, transaction, reservation, or accounting records may need to be retained for extended periods.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

 

13. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Online payment card information is entered directly into Authorize.net’s payment system rather than being collected through Sand Pebbles Resort’s website.

However, no website, electronic communication, network, or storage system can be guaranteed to be completely secure.

 

14. Your Privacy Choices

Depending on applicable law and the nature of your relationship with Sand Pebbles Resort, you may request access to certain personal information maintained about you or request correction of inaccurate information.

You may also request deletion of certain personal information.

We may need to retain information when reasonably necessary for:

  • Association or ownership records

  • Accounting or tax requirements

  • Transaction records

  • Contract administration

  • Fraud prevention

  • Legal compliance

  • Dispute resolution

  • Establishment or defense of legal claims

Privacy requests may be submitted to:

VLM@vlmci.com

We may take reasonable steps to verify your identity before processing a request.

 

15. California Privacy Rights

California residents may have additional rights under applicable California privacy laws.

Depending on which laws apply to Sand Pebbles Resort and the particular information involved, California residents may have rights relating to access, correction, deletion, disclosure, or use of personal information.

If Sand Pebbles Resort is subject to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), California residents may have additional rights provided by that law, including, as applicable:

  • The right to know what personal information has been collected

  • The right to request access to personal information

  • The right to request correction of inaccurate personal information

  • The right to request deletion of certain personal information

  • The right to know the categories of sources from which personal information was collected

  • The right to know the purposes for which personal information is collected or used

  • The right to know categories of third parties to whom information is disclosed

  • The right to opt out of the sale or sharing of personal information, when applicable

  • The right to limit certain uses of sensitive personal information, when applicable

  • The right not to receive discriminatory treatment for exercising applicable privacy rights

Because Sand Pebbles Resort does not currently sell personal information or share personal information for cross-context behavioral advertising, there is currently no sale or advertising-sharing activity from which a website visitor needs to opt out.

Requests concerning California privacy rights may be submitted to:

VLM@vlmci.com

Rights under California law are subject to applicable definitions, exceptions, and limitations.

 

16. Do Not Track and Global Privacy Control

Some web browsers allow users to send “Do Not Track” signals.

There is not currently a universally adopted standard for responding to traditional Do Not Track signals, and our website may not respond to such signals.

Where required by applicable law, we will recognize applicable browser-based privacy preference signals, such as Global Privacy Control, with respect to data practices to which those signals legally apply.

Because Sand Pebbles Resort does not currently sell personal information or use personal information for cross-context behavioral advertising, these signals generally do not change the website’s current data practices.

 

17. Children’s Privacy

This website is not directed to children under 13, and Sand Pebbles Resort does not knowingly collect personal information directly from children under 13 through the website.

If we learn that personal information from a child under 13 has been submitted without appropriate authorization, we will take reasonable steps to delete it.

 

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, legal requirements, or privacy practices.

When this policy is changed, the “Last Updated” date at the top of the policy will be updated.

We encourage visitors to review this Privacy Policy periodically.

 

19. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Solana Beach Plan Owners Association / Sand Pebbles Resort
Email: VLM@vlmci.com
Website: sandpebblesresort.com

Mailing Address:
535 South Highway 101
Solana Beach, CA 92075

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